As Service Manager and a Licensed Certified Operator for General Household Pest Control, Kourtney Swain brings skill, professionalism, and a customer‑first mindset to every service she oversees. She has been part of the company for 7 years and represents the next generation of leadership within the family business. Kourtney is the granddaughter of Doug and Gail, niece to Jim and Heather, and sister to Elsie—proudly carrying forward the family legacy.